Privacy Policy

We respect your privacy. This policy explains what information we collect when you visit our store or place an order, how we use it, and the choices you have.

Information we collect

• Contact details: name, email address, phone number and shipping address.
• Order details: products purchased, amounts, and delivery preferences.
• Payment details are processed by our payment provider — we never store full card numbers.
• Usage data: pages viewed, device and browser information, and cookies.

How we use your information

• To process, ship and support your order.
• To send order confirmations, delivery updates and service messages.
• To prevent fraud and secure our store.
• To improve our products and, if you opt in, to send marketing offers.

Sharing

We share data only with providers who help us operate the store: payment processing, shipping carriers, email delivery and analytics. We never sell your personal information.

Cookies

Cookies keep your cart, remember preferences and measure advertising performance. You can disable cookies in your browser, though some features may stop working.

Your rights

You may request access to, correction of, or deletion of your personal data at any time by emailing contact@craftsman-us.shop. We respond within 30 days.

Security

All traffic is encrypted with TLS and payment data is handled by PCI-DSS compliant processors.