Shipping Policy

Last updated: August 6, 2026

Delivery time

Orders are delivered in 4 to 6 business days after your order is confirmed. You will receive tracking by email as soon as your mower leaves the warehouse.

Shipping cost

Free curbside freight delivery on every riding mower within the 48 contiguous states. Alaska, Hawaii and offshore territories are quoted separately.

Delivery process

  • The carrier calls you to arrange a delivery window.
  • Your mower arrives on a lift-gate truck and is placed at the curb, fully assembled.
  • Please inspect the crate before signing and note any visible damage on the delivery slip.

Delays

Weather, carrier backlogs or an incorrect address can delay delivery. We keep you updated by email and never charge extra for a reattempted delivery caused by us.

Address changes

Contact us within 12 hours of ordering to change your shipping address free of charge.

Questions?

  • (734) 654-8988
  • contact@craftsman-us.shop
  • Mon–Fri 8:30AM–5:00PM EST